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Favorluxury.com :: F.A.Q.
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About us

F.A.Q.

1. Are these authentic Louis Vuitton hand bags and wallets?

 

2. Do they come with original Louis Vuitton Packing? 

 

3. How can I tell the difference between your authentic sterling silver items and other cheap replicas?

 

4. How long will it take for my order to be processed?

 

5. How can I check the status of my order?

 

6. How much shipping will be charged for each order and how can I track my parcel online?

 

7. What should I do if I never received the shipment?

 

8. What should I do if the items were damaged upon receipt?


1. Are these authentic Louis Vuitton hand bags and wallets? Why the price is so unbelievable?

All our items come from the same manufactory of Louis Vuitton and are exactly the same as the ones in Louis Vuitton boutiques, which means they are having the same color, the same design, the same material and the same feeling. Furthermore all our items will be covered by our 7 days free hassle return policy and six month exchange for new warranty, I am sure you will never be disappointed.

All our items are purchased directly from the OEM factory, that's why we can sell at such amazing prices, our purpose is to offer people famous luxuries with affordable prices, since not everybody is the Hollywood movie star but they still have the right to enjoy a better life.

With one bag's cost in Louis Vuitton boutiques, you may buy 7  or even more from us, so what you are waiting for!!

 

2. Do they come with original Louis Vuitton Packing?

All our items have "Louis Vuitton" stamped tags, and will come with a whole set of a Louis Vuitton gift handbag, a dust bag, a ID card etc.

If you are trying to find gifts ideas for special moments or just want to please someone including yourself, comparing to the Louis Vuitton's extremely HIGH prices , we are your NO.1 SMART choice.

 

3. How can I tell the difference between your items and other cheap replicas?

Please don't compare our items to the cheap Louis Vuitton stuff on Ebay.com or other website, If you have own a Louis Vuitton item before, you can easily distinguish our items from the other cheap replicas by color, quality and touch.

 

4. How long will it take for my order to be processed and delivered?

Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 days for delivery via USPS Express Mail, but sorry we do not offer overnight shipping at this time, and may be delayed if the item is out of stock.

 

5. How can I check the status of my order? Where can I get the tracking number?

You can login into your account and check the status of your order under the order history. The tracking number will be found beside the order ID if the parcel has been shipped.

 

6. How much shipping will be charged for each order and how can I track my parcel online?

No matter how many items you purchase per transaction, We only charge $29.99 for shipping.

The shipment is online traceable. [More info on shipping]

 

7. What should I do if I never received the shipment?

After we provided the Tracking Number, the customer should track the items online frequently to avoid the troubles unaware in the delivery process. You can email our customer service directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you or refund. However, we will not be responsible for the lost if the you have furnish incorrect information in the order form.

 

8.What should I do if the items were damaged upon receipt?

If the items were damaged or defective upon receipt, please inform us immediately, our customer service representative will be ready to take care of your matter all the way.

 
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EZelegant is a professional dealer offering all kinds of brand name luxuries at the best prices, such as Louis Vuitton, Tiffany&Co, Prada, Coach etc. One-stop shopping for the world's most famous Fashion clothes, accessories, watches, handbags & wallets, jewelries, 200+ styles for choice, fantastic gift ideas for wedding and other special moments.

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Livermore, CA 94550

Tel: 213-985-0575  Email: info@favorluxury.com