Help zone

Please refer to our FAQ page at first for more information about our products and service.

We do hope that you are happy with your selection, but considering the risk and potential damage during shipment, our return and exchange policy is as follows:
 
For Returns:
We do not accept returns for any item, so please ask all your questions and concerns before placing your order.

For Exchanges:
Exchanges are allowed for the items which are defective or damaged upon receipt or the wrong items sent by mistake. Items must be returned within 7 days of delivery and the customer is responsible for shipping charges to return. All items can only exchange for the same replacement, please be aware that we will issue the replacements only after your returns have been received.
 
Please contact us first to obtain the return address.
 
Please send back the returns by insured airmail, we will not be responsible for any lose during the shipment, We suggest USPS Globe Priority Mail or Express service as shipping method.
 
Please fill out and enclose the following form in the return package.
 
Invoice #_______________ Your Email/Phone #_______________/_______________